Business Support Officer

Key Responsibilities

• Gather and analyze business requirements specific to the insurance domain, ensuring alignment with organizational objectives.
• Knowledge of invoicing and invoicing process.
• Basic knowledge of insurance.
• Understand and interpret internal software and application functionalities to assess their alignment with business needs.
• Perform in-depth analysis to develop a clear and comprehensive understanding of stakeholder requirements.
• Collaborate closely with the offshore client team to gather requirements, validate feasibility, and coordinate implementation of non-technical changes aligned with business objectives.
• Support day-to-day business operations by performing accurate data entry and ensuring data integrity through cross-verification with source inputs.
• Document process workflows, identify areas for improvement, and contribute to the development of best practices and process enhancements