Cloud Identity Engineer L3
March 19, 2026Senior SharePoint Developer
April 17, 2026IT Admin
Mumbai
LOCATION
Mumbai
EXPERIENCE
3 - 8 years
FUNCTIONAL AREA
Development
Key Responsibilities
- Provide first-level support for hardware issues including desktops, laptops, printers, and peripheral devices.
- Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software’s.
- Help with device setup, software installations, and network connectivity issues.
- Maintain and update IT asset inventory and user documentation.
- Assist in onboarding/offboarding processes for employees (device setup, account creation, etc.).
- Escalate unresolved issues to senior IT staff or vendors when necessary.
Required Skills & Competencies:
- Basic knowledge of computer hardware and peripherals.
- Familiarity with Microsoft 365 apps and cloud services.
- Understanding of Windows OS and basic troubleshooting steps.
- Strong communication and interpersonal skills.
- Ability to work both independently and in a team.
- Eagerness to learn new technologies and take initiative.