PMO

Roles & Responsibilities

• Solid Experience in Project coordination in an IT services company.
• Facilitates communication with the Internal and External stake holders for US & other countries.
• Interacting with Seniors (Leads/Architect/Project Managers/Higher Management)
• Organizing multiple business meetings, capturing minutes of meetings, and making sure action points are closed.
• Monitoring support and proposal tickets and assigning it to the right resources with help of project managers.
• Periodically reviewing/auditing project email DLs.
• To ensure project related documents are updated by project managers.
• Monitoring Email and MS teams’ channel for client escalations & ensuring corrective measures & actions are taking on them by respective resources.
• Improving operation/delivery related processes.
• Scheduling & coordinating organizational level meetings.
• Verifying, reviewing, and validating timesheets and ensuring review changes are incorporated.
• Regularly compile and communicate information related to critical activities, resources, and project timelines.
• Good in MS Excel.