4 years of experience plus expert in SCCM Admin and Packaging. Good experience in different Packaging tools and deployment tasks. 1+ years of experience and hands-on in Microsoft Intune.
Roles & Responsibilities
Experience professional who can offload the application packaging and deployment tasks.
An expert who is using different packaging tools (at least 3 Admin Studio, Install Shield, PatchMyPC).
Using SCCM as the tool for distribution of the application on the devices or to the users.
Install, upgrade, deploy and patch using SCCM.
Extensive hands-on experience in deploying, maintaining, troubleshooting SCCM.
Keeping updated with the latest features and solutions for the products supported, and up-skilling as and when Program demands.
Manage customer SCCM environment at L2-L3 level.
Address client connectivity, client software, and mobility installation issues.
Address service availability issues within the customers organizational span of control.
Manage services using supplier and the client implemented ITIL processes and practices.
Take part in technical discussion and crisis calls.
provide suggestions for process and procedure improvement.